The Suggestic Platform

Built so you don't have to build it.

A GraphQL API, a white-label telehealth platform, and an AI assistant surface — all on a single, BAA-ready foundation. So you ship in weeks, not years.

Compliant by foundation
  • HIPAA
  • SOC 2 Type II
  • BAA available
  • TLS/SSL
  • On-premise option

The substance behind 8-week production

"Production AI in 8 weeks. Or we stop." — that promise on our homepage is only credible because of this page. Every engagement starts on a platform that already exists in production: a GraphQL API serving over a million recipes, a white-label app deployed by health and wellness brands, an AI assistant trained on years of nutrition data, and a compliance layer already audited.

What we ship in 8 weeks is the last mile — your data, your branding, your workflows. The platform underneath is the part we don't have to build twice.

Pick your track

Three platform tracks. One foundation.

Most customers use more than one. Start where the lift is highest; extend into the others as the product demands it. Same data, same compliance layer, same AI — different surfaces.

01 / API

API + Personalization Console

For developers & product teams

Build custom health, wellness, and nutrition experiences against a single GraphQL surface. You own the front-end; we operate the back.

~120 GraphQL queries · 1.7M recipes · USDA FoodData inside the API
See the API track →
02 / WHITE-LABEL

White-Label Platform + Telehealth Portal

For operators & product owners

Launch a branded mobile app, web app, and telehealth portal fast. Pre-built modules, your brand, your workflows on top.

Mobile + web + telehealth portal · 20+ wearables · BAA-ready
See the platform track →
03 / AI ASSISTANT

AI Assistant + Telehealth Portal

For care teams & clinical operators

Add image-based food logging, conversational nutrition agents, supplement assessments, and symptom tracking to a clinical workflow.

AI Food Log · AI Assistant · Supplement Assessments · Symptom tracking
See the AI Assistant track →

The architecture

One platform. Three surfaces.

Every customer-facing surface — your mobile app, your console, your telehealth portal — talks to a single GraphQL API. The API sits on a data, AI, and compliance foundation we operate. New systems snap onto what's already in production.

Your surfaces
Your customers Mobile App

iOS & Android. Personalized meal plans, food logging, AI food recognition, restaurants, shopping lists, wearables.

Your front-end Personalization Console

Rules engine, ingredient and segment grouping, program builder, reporting — your team configures the experience.

Your team Telehealth Portal

Coaches and clinicians monitor progress, run voice/video sessions, manage appointments, adjust meal plans.

GraphQL · authenticated · audit-logged
API layer
Suggestic back-end GraphQL API server

Single surface for recipes, food, nutrition, restaurants, plans, AI food recognition, conversational agents, and integrations.

Real-time + auth Auth · SSO · Webhooks

Auth0, Okta, AWS Cognito, Shopify SSO, WordPress SSO. Webhooks for plan generation, food log analysis, sync events.

Data · models · governance
Foundation
Data sources Food ontology

179 nutrients · 1.7M recipes · 35M menu items · USDA FoodData.

Intelligence Personalization engine

Rules engine, dynamic plan generation, swap logic, preference and restriction inference.

AI Deep neural network

Image recognition for the AI Food Log, conversational AI Assistant, content classification.

Compliance HIPAA · SOC 2 · BAA

TLS/SSL, encryption at rest, audit logging, SSO, BAA available. Private dedicated and on-premise options.

The platform you build on is already at scale.

Live data · production today

179Nutrients trackedper food
1K+Food groupsfood ontology
7K+Ingredientsindexed
520K+Restaurantsindexed
600K+Grocery itemsretail catalog
1.7M+Recipes7.5K+ handcrafted
35M+Restaurant menu itemssearchable

Track 01 · For developers & product teams

A single GraphQL API for everything food, nutrition, & AI.

Recipes, food, nutrition, restaurants, AI food recognition, conversational agents — exposed as one GraphQL surface. Designed so the lift between prototype and production is a config change, not a rewrite.

Request · GraphQL
query customMealPlan($userId: ID!, $days: Int!) {
  customMealPlan(userId: $userId, days: $days) {
    id
    startDate
    days {
      date
      meals {
        name
        recipe { id name calories }
        servings
      }
      totals { calories protein carbs fat }
    }
  }
}
Response · JSON
{
  "data": {
    "customMealPlan": {
      "id": "mp_8z3K",
      "startDate": "2026-06-01",
      "days": [{
        "date": "2026-06-01",
        "meals": [{
          "name": "Breakfast",
          "recipe": {
            "id": "r_5142",
            "name": "Steel-cut oats, almond & berry",
            "calories": 412
          },
          "servings": 1
        }],
        "totals": { "calories": 1840, "protein": 112, "carbs": 198, "fat": 62 }
      }]
    }
  }
}
Request · GraphQL
query searchRecipesByIngredients($ingredients: [String!]!) {
  searchRecipesByIngredients(ingredients: $ingredients, first: 10) {
    edges {
      node {
        id
        name
        calories
        prepTime
        missingIngredients
        tags
      }
    }
  }
}
Response · JSON
{
  "data": {
    "searchRecipesByIngredients": {
      "edges": [{
        "node": {
          "id": "r_88e1",
          "name": "Mediterranean grain bowl",
          "calories": 540,
          "prepTime": 22,
          "missingIngredients": ["feta", "olives"],
          "tags": ["mediterranean", "high-fiber"]
        }
      }]
    }
  }
}
Request · GraphQL
query shoppingList($mealPlanId: ID!) {
  shoppingList(mealPlanId: $mealPlanId) {
    categories {
      name
      items {
        ingredient
        quantity
        unit
        aisleHint
      }
    }
  }
}
Response · JSON
{
  "data": {
    "shoppingList": {
      "categories": [{
        "name": "Produce",
        "items": [
          { "ingredient": "baby spinach", "quantity": 8, "unit": "oz", "aisleHint": "produce-bagged" },
          { "ingredient": "avocado", "quantity": 2, "unit": "each", "aisleHint": "produce" }
        ]
      }]
    }
  }
}
Request · GraphQL
query restaurant($id: ID!) {
  restaurant(id: $id) {
    id
    name
    cuisines
    menu {
      section
      items {
        name
        calories
        macros { protein carbs fat }
        tagsForUser(userId: "u_42")
      }
    }
  }
}
Response · JSON
{
  "data": {
    "restaurant": {
      "id": "rest_9921",
      "name": "Tela Bistro",
      "cuisines": ["mediterranean", "greek"],
      "menu": [{
        "section": "Bowls",
        "items": [{
          "name": "Grain bowl, lemon-herb chicken",
          "calories": 580,
          "macros": { "protein": 42, "carbs": 54, "fat": 22 },
          "tagsForUser": ["high-protein", "on-plan"]
        }]
      }]
    }
  }
}
Request · GraphQL · multipart
# Accepts EITHER an image upload OR a text description.
# Image: X-APOLLO-OPERATION-NAME: processFoodImageAssistant + multipart form data
mutation processAiFood($image: Upload, $foodDescription: String) {
  processAiFood(input: { image: $image, foodDescription: $foodDescription }) {
    success
    message
    foodAnalysis {
      id
      status
      serviceResponse
    }
  }
}

# Variables — text input example:
{
  "foodDescription": "3 eggs, two pieces of whole grain bread, half avocado"
}
Response · JSON
{
  "data": {
    "processAiFood": {
      "success": true,
      "message": "Food analysis complete",
      "foodAnalysis": {
        "id": "fa_b21x",
        "status": "COMPLETE",
        "serviceResponse": {
          "items": [
            { "name": "Egg, whole", "portion": "3 large", "calories": 216 },
            { "name": "Whole-grain bread", "portion": "2 slices", "calories": 160 },
            { "name": "Avocado", "portion": "½ medium", "calories": 120 }
          ],
          "totals": { "calories": 496, "protein": 26, "carbs": 34, "fat": 28 }
        }
      }
    }
  }
}

What's included · API + Personalization Console

Tiers — Developer · Premium · Enterprise
Capability DeveloperSandbox + paid PremiumMost popular EnterpriseCustom
Food & Nutrition API
Recipes search & recommendations1.7M+ recipes
Meal planning & swapping
Restaurants & menu search520K restaurants · 35M menu items
Shopping list generation
Barcode scanning
Cuisine, preferences, restrictions, goals
USDA FoodData Centralvia GraphQL
AI capabilities
AI Food Logimage + text food recognition
AI Assistantconversational nutrition agent
Supplement assessments & recommendations
Health & wellness API
Tracking — activity, sleep, heart rate, HRV, blood pressure, glucose, steps, water
Symptom tracking
Content library, journal, dashboard
Platform access
Personalization Console
Full API access
Program creation console
Suggestic attribution"Powered by" footerRequiredRemovable
Security & compliance
TLS/SSL · encryption at rest
SOC 2 Type II
HIPAA + BAA
SSO — Auth0, Okta, AWS Cognito
Infrastructure & support
HostingShared cloudPrivate dedicated · on-premise
MAU cap5,000Custom
SupportCommunity + statusPriority + SLA

Feature matrix shown on wider screens · rotate to landscape or use a larger viewport to compare tiers

Track 02 · For operators & product owners

A pre-built mobile app, web app, and telehealth portal — launched under your brand.

Modules are configurable; the platform handles the spine. Wearables, telehealth workflows, in-app payments, retention, and analytics are wired up out of the box. You bring the brand, the modules you want, and the workflow nuances. We bring everything underneath.

A · MOBILE

Mobile App

Your customers

iOS & Android. Personalized meal plans, food logging, AI food recognition, restaurants, shopping lists, wearables integration.

B · WEB

Web App

Your customers · B2B2C

Browser-based equivalent for desktop-first audiences and B2B2C deployments. Add-on at Starter; included on Enterprise.

C · PORTAL

Telehealth Portal

Your team

Coaches and clinicians monitor member progress, run voice/video sessions, manage appointments, and adjust meal plans.

Modules per tier

Up to 5 · Up to 8 · Unlimited

Custom branding

Included across all tiers

Web app

Add-on on Starter · included on Enterprise

What's included · White-Label Platform + Telehealth Portal

Tiers — Starter · Premium · Enterprise
Capability StarterBrand fast PremiumMost popular EnterpriseCustom
Configuration
Custom branding
App modulesUp to 5Unlimited
Mobile app
Web appAdd-onIncluded
Food & nutrition features
Personalized meal planning
AI food recognition (image + text)
Recipes, swapping, shopping list
Restaurants & menu search
Preferences, restrictions, goals
Telehealth features
1:1 chat & group chat
Videocalls
Appointment scheduling & calendar sync
Lab tests & wellness plans
Assessments
Health & wellness features
Tracking — activity, sleep, heart rate, HRV, blood pressure, steps, water
Symptom tracking
Journal, content library, dashboard
Advanced features
Digital in-app purchases · subscriptions · paywalls
eCommerce · product & service purchases
SSO — Auth0, Okta, AWS Cognito, Shopify, WordPress
Engagement features
Gamification
Push & in-app notifications
Analytics, install attribution, data exportBasicFull + warehouse export
Integrations
Wearables500+ devices · 16 named10 devicesAll 500+
Platforms — Segment, CleverTap, Firebase, Zapier, Zendesk, GA2 includedAll + custom
Platform access · security · infra · support
Telehealth Portal access
HIPAA + BAA
SOC 2 Type II · TLS/SSL · encryption at rest
MAU cap5,000Custom
HostingShared cloudPrivate · on-premise
SupportStatus + communityPriority + SLA

Feature matrix shown on wider screens · rotate to landscape or use a larger viewport to compare tiers

Real-world proof· In production

The Suggestic platform powers the personalization layer behind Tailored Scripts' personalized-supplement service — live in China and Australia, and currently launching in the United States with Suggestic as a primary partner.

Track 03 · For care teams & clinical operators

Conversational AI, image-based food logging, and clinical assessments.

Built on the same data and personalization spine as the rest of the platform. Add chat-based meal planning, photo-and-text food recognition, supplement recommendations, and symptom tracking to a clinical workflow — without leaving HIPAA.

01 · AI Food Log

Image + text food recognition

Submit a photo or a text description. Get a structured nutrient analysis with portion estimates back. Both inputs supported by the same mutation.

mutation processAiFood → FoodAnalysis
02 · AI Assistant

Conversational nutrition agent

Conversation memory, journey tracking, and configurable guardrails. For apps adding chat-based meal planning, food logging, or nutrition Q&A.

query aiAssistant · session memory · guardrails
03 · Supplement Assessments

Quiz-driven recommendation engine

Practitioner-channel support included. The same recommendation layer powering personalized supplement brands on the white-label track.

query supplementAssessment · recommendation set
04 · Symptom Tracking

Daily symptom logging, categorized.

Daily logging with categorization, history, recent-symptom surfacing, and aggregation. Designed for healthcare-adjacent applications.

query recentSymptoms · stats · categories

What's included · AI Assistant + Telehealth Portal

Tiers — Starter · Premium · Enterprise
Capability StarterAdd AI fast PremiumMost popular EnterpriseCustom
AI capabilities
AI Food Log · image + text
AI Assistant · conversational agentLimited
Supplement assessments & recommendations
Configurable guardrails & brand persona
Custom domain fine-tuning
Clinical workflow
Symptom tracking · stats & history
Assessments engine
Lab tests & wellness plans
Telehealth Portal access · video, voice, scheduling
Platform access · security · infra · support
Full API access
HIPAA + BAA
SOC 2 Type II · TLS/SSL · encryption at rest
SSO — Auth0, Okta, AWS Cognito
MAU cap5,000Custom
HostingShared cloudPrivate · on-premise
SupportStatus + communityPriority + SLA

Feature matrix shown on wider screens · rotate to landscape or use a larger viewport to compare tiers

Integrations

Wearables, platforms, and CRMs — already wired.

Every named integration below is a real DOM element with text — searchable, indexable, scannable. The numbers behind "500+" come from a unified health-data API; the named subset is the curated set Suggestic customers reach for most often.

Wearable & health data integrations

500+health & wearable data sources
  • Abbott
  • Apple Health
  • Beurer
  • Dexcom
  • Fitbit
  • Garmin
  • Google Fit
  • Huawei
  • iHealth
  • Omron
  • Oura
  • Polar
  • Samsung Health
  • Suunto
  • Whoop
  • Withings

Platform, CRM, auth & analytics integrations

12+named platforms · extensible via Zapier
  • CleverTap
  • Google Analytics
  • Google Firebase
  • Facebook SDK
  • Segment
  • Shopify eCommerce
  • Shopify SSO
  • WordPress SSO
  • Auth0 / Okta
  • AWS Cognito
  • Zapier
  • Zendesk

The modular approach

Build by composition. Ship faster.

Sixteen modules. Six target audiences. Pick the modules your product needs, leave the rest out. Module count per tier; full set on Enterprise.

Built for

  • A1Food Manufacturers & Retailers
  • A2Home Delivered Meal Kit Services
  • A3Healthcare Professionals
  • A4Supplement Manufacturers
  • A5Wellness Coaching
  • A6DTC Health Test Kit Providers

Available modules (16)

  • Meal Planner
  • Recipe Finder
  • Restaurants
  • Food Logging
  • Grocery List
  • Subscriptions
  • Notifications
  • Analytics
  • Programs
  • User Goals
  • Chat
  • Progress Tracker
  • Menu AR
  • Preferences
  • Videochat
  • Dashboard

For procurement, legal & IT

Security, compliance, infrastructure.

The audit trail, the encryption, the hosting options, and the SSO list — engineered into the foundation from day one, not bolted on at sales-cycle close.

Compliance

Audited & aligned

  • HIPAA-aligned operations · BAA available Premium & Enterprise
  • SOC 2 Type II · current report on request
  • Responsible AI principles for clinical agents
  • 21 CFR Part 11 awareness · roadmap on Enterprise
Encryption & data

Defense in depth

  • TLS/SSL in transit · AES-256 at rest
  • File and database encryption on all tiers
  • Audit logging on every authenticated call
  • Data residency options on Enterprise US · EU available
  • Export & deletion APIs · customer-owned data
Infrastructure

Where it runs

  • Shared cloud · default Starter & Premium
  • Private dedicated servers · Enterprise · custom
  • On-premise deployment · Enterprise · custom
  • API status page · live on every tier
  • 99.9% platform availability SLA on Enterprise
Auth · SSO · Support

Who gets in, and how

  • Auth0 / Okta · enterprise IdP federation
  • AWS Cognito · for AWS-native shops
  • Shopify SSO · WordPress SSO · for D2C stacks
  • Community support · Developer & Starter
  • Standard ticketed · Premium
  • Priority + named CSM · Enterprise

In production

Built, shipped, running.

The Perfect Workout — wellness platform built on Suggestic's foundation.

A wellness app extending The Perfect Workout's 20-minute strength training sessions into nutrition and recovery — meal plans, recipes, activity tracking, and personalized nutrition coaching on Suggestic's platform.

"Partnering with Suggestic has propelled us years ahead of our competition. Their platform's comprehensive features and exceptional support have enabled us to offer unparalleled value to our members."

— Kyle Recchia · CEO, The Perfect Workout

+50%
Active wellness coaching users within 30 days of launch.
Measured
Overall app engagement vs. pre-launch baseline.
Measured
4–5×
Cost savings vs. in-house build.
Measured

"Suggestic quickly and professionally turned our app into reality. Everything we needed under one roof to deliver a highly sophisticated digital experience."

— Nadja Pinnavaia · CEO

Common questions

FAQ.

If you're evaluating Suggestic for a specific use case, the 20-minute walkthrough usually answers more than this section can. But here are the questions that come up most often.

What's the difference between Suggestic's API and the white-label platform?

The API is a GraphQL surface your engineers consume to build custom health, wellness, and nutrition experiences — you own the front-end. The white-label platform is the pre-built front-end: a mobile app, a web app, and a telehealth portal that you launch under your own brand. Same data, same compliance layer, same AI capabilities underneath; different lift. Most operators use both — start on the white-label to ship in weeks, then extend with API calls where the product needs something custom.

Can I use Suggestic for HIPAA-regulated applications?

Yes. Suggestic operates a HIPAA-aligned program with a BAA available on Premium and Enterprise. SOC 2 Type II is in place. Encryption at rest and in transit, audit-logged access, and SSO via Auth0, Okta, or AWS Cognito are standard. Healthcare customers also have access to private dedicated infrastructure and an on-premise deployment option on Enterprise.

Which wearable devices integrate with Suggestic?

500+ health and wearable data sources through a unified API. Named devices include Abbott, Apple Health, Beurer, Dexcom, Fitbit, Garmin, Google Fit, Huawei, iHealth, Omron, Oura, Polar, Samsung Health, Suunto, Whoop, and Withings. The same surface covers activity, sleep, heart rate, HRV, blood pressure, glucose, and steps — you don't write per-device integration code.

How long does it take to launch a white-label app on Suggestic?

Production in 8 weeks is the standard engagement. Starter brand-only launches can ship faster; deep configuration (custom modules, telehealth workflows, regulated content) typically lands at 8. The Foundation Method governs the cadence: a 2-week Scan establishes scope, a 6-week Build ships the first system in production, and follow-on systems on the same foundation ship 50–70% faster.

Do I need to host the data myself, or does Suggestic host it?

Suggestic hosts by default on shared cloud (Starter / Premium). Enterprise customers can elect private dedicated servers or on-premise deployment. Data residency options are available on Enterprise. In every configuration the customer owns their data, can export it, and retains the right to terminate and take it with them.

Can I build a personalized supplement brand on Suggestic?

Yes — the API surface includes a Supplement Assessments and Recommendations engine designed for personalized supplement brands and practitioner channels. It's the same engine powering Tailored Scripts' personalized-supplement service (live in China and Australia, launching in the US with Suggestic as a primary partner). Combine it with the white-label mobile app for a turnkey D2C launch, or consume via API for full custom control.

What's the difference between Suggestic's AI Assistant and a general-purpose LLM?

Suggestic's AI Assistant is a domain agent, not a general-purpose LLM. It's pre-trained and grounded on Suggestic's nutrition ontology — 179 nutrients, 1.7M recipes, 35M menu items, 7K ingredients — with conversation memory, journey tracking, and configurable guardrails. It runs alongside a foundation model under the hood; what you get is a nutrition-domain agent with the safety, structure, and citations regulated applications require, not a chat playground.

How is the platform priced?

Three tiers per track (Starter / Premium / Enterprise on the white-label and AI Assistant tracks; Developer / Premium / Enterprise on the API track). Starter and Premium have flat monthly fees with bundled MAU caps; Enterprise is custom. Use the interactive estimator at pricing.suggestic.com to scope your project, or book a 20-minute walkthrough and we'll quote against your real volumes.

Ready when you are

See it running against your real use case.

20 minutes. A real engineer. Your actual data flow on the whiteboard.

  • HIPAA
  • SOC 2 Type II
  • BAA available
  • TLS/SSL
  • Private dedicated
  • On-premise option